Shipping policy

Pre-Order

Pre-Order items will have an estimated ship date, please note that this ship date is accurate to the best of our knowledge and may change. Your order will be processed and sent within 1 business day of the goods arriving at our factory. When you have been notified that your order has been sent please allow 3-5 working days for your item to be delivered in metro areas, or 4-7 working days in regional areas.

Missed Delivery

If you were not at your address when delivery was attempted, your order may be taken to a local depot or post office. A card will be left at the delivery address with all relevant details. Re-deliveries cannot be made where delivery has been attempted.

New Zealand Postage

After receiving your order and a cleared payment, we will aim to pack and send your purchase within 2 business days from our factory in NSW.

When you have been notified that your order has been sent please allow 4-10 working days for your item to be delivered.

Delivery Cost

All delivery costs are calculated using Australia Post’s shipping calculator. This cost is based on the larger of the cubic or dead weights and the destination.